All changes to auto-renew settings must be made online from your account with us, and no later than 14 days from the expiry date of the domain. Any change to auto-renew status made within 14 days of expiry will not be applied in the current term.
To change auto-renew settings for a domain:
- Log in to your user account dashboard.
- Go to Domain Workspace > My Domain Names > in your dashboard.
- Click the domain name you wish to modify
- In the Auto Renew column you can toggle the option ('On' to 'Off', or 'Off' to 'On')
In Account Workspace > Account Settings > Payment Methods area you will be able to see the stored details that will be used for all auto-renewals. If you have auto-renew enabled, please ensure these details are up-to-date to avoid delays with the auto-renewal of your domain.